Operations Coordinator
Location: Vikhroli, Mumbai (primarily office-based) | Employment Type: Full-time
Role Overview
Leadhomz is a premium home care and move-in readiness company that helps homeowners turn newly constructed apartments into comfortable, livable homes. As the Operations Coordinator you will manage daily service execution, vendor coordination, scheduling, and customer communication to ensure smooth and timely completion of projects.
Key Responsibilities
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Onboard service providers and experts.
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Coordinate daily bookings and service schedules
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Assign and manage vendors/service teams
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Track project timelines and completion status
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Handle customer updates and escalations
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Ensure checklist and quality compliance
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Maintain operational records and reports
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Coordinate with sales and accounts teams
Requirements
- 1–4 years of experience in operations, facilities management, field coordination or a similar role.
- Strong planning, coordination and follow-up skills with high attention to detail.
- Ability to handle multiple jobs and teams at the same time in a fast-paced environment.
- Good communication skills in English and Hindi/Marathi.
- Basic proficiency with spreadsheets, scheduling tools and WhatsApp-based coordination.
Preferred Qualifications
- Experience in home services, real estate, facility management, hospitality or logistics.
- Prior experience managing blue-collar or field teams.
- Familiarity with residential societies and new home possession processes in Mumbai.
Salary Range
Competitive salary in the range of ₹3.0–6.0 LPA, depending on experience and fit, plus performance-based incentives.