Question 1

How do I get started with a service request?

Accepted Answer

You can book the service through our website "Book Online" page. For complex projects like interior design or power backup design, which need estimation, you can book a consultation visit first.

Question 2

Are your service professionals verified?

Accepted Answer

Yes. All LeadHomz partners undergo a rigorous vetting process, including background checks, skill assessments, and quality-standard training before they are assigned to any project.

Question 3

Do you provide a warranty on your services?

Accepted Answer

We stand by our work. Most of our installation and renovation services come with a standard service warranty. Details of the coverage period and terms are provided in your project estimate.

Question 4

What should I expect during a "Home Health Audit"?

Accepted Answer

Our audit is a comprehensive physical check-up of your property. We evaluate electrical earthing, plumbing pressure, structural integrity, and appliance efficiency, providing you with a detailed report on any maintenance needed.

Question 5

Can you work with my specific budget for interior design?

Accepted Answer

Absolutely. We specialize in "value-engineered" design—balancing high-end aesthetics with practical, budget-conscious material choices to ensure you get the best look without overspending.

Question 6

What is your process if I am dissatisfied with a service?

Accepted Answer

Customer satisfaction is our priority. If a service does not meet the agreed-upon standards, please notify us within 48 hours. We will send a senior supervisor to inspect the issue and resolve it at no additional cost.

Question 7

Do you bring the tools and materials needed for the job?

Accepted Answer

Our team comes with the standard tools required for the service. If any materials are needed, we will inform you in advance and include them in the estimate where applicable.

Frequent Asked Questions